Your new role
Are you passionate about finding technical and diagnostic solutions for internal and external customers? Do you love working in a team and assisting dealers in your language area? If so, we have the perfect opportunity for you!
You are part of the Connected Services Support Team, where you support the connectivity and productivity services and hardware for the Volvo Truck, Renault Truck, and Volvo Bus brands. The systems are based on the latest digital and wireless communication technologies. These integrated systems are available in several designs and offer a high level of customization.
You provide technical support and solve hardware and electronic-related problems for end-users, dealers, and market companies in your language area. You regularly give feedback on the supported products to quality managers and developers. You handle information from the market in such a manner that repeated questions and problems from customers can be avoided.
What you will need to succeed
You have a technical background and a good understanding of contemporary trends in connectivity, telematics, driver-vehicle and customer-vehicle interfaces, fleet management systems, and transport solutions, which is an asset. You have a great interest in automotive technologies and connected services. You are able to interpret and understand technical documentation. You have good collaboration, communication, and facilitation skills. You possess excellent troubleshooting skills and the ability to picture the problem via remote discussions. You are fluent in English and an additional European language, preferably French, German, or Swedish. Any other European language is an asset. You have a natural feel for continuous learning and personal involvement. After an intensive training program, you are willing to enter shift work.
What you will get in return
In return, you will have the opportunity to work in a global and dynamic organization with highly skilled colleagues. We offer regular opportunities for training and education, extra days off, a company restaurant, and initiatives concerning health and well-being. A competitive payment based on your experience & competencies that will develop depending on your input and performance.
If you think you're the one, apply now and join us in our mission to achieve customer success, trust, passion, performance, and change.
Your new company
Our partner Volvo Group is one of the world’s leading manufacturers of trucks, buses and engines with brands such as Volvo, Renault Trucks and Volvo Penta.
What you need to do now
Are you interested in this job as Automotive Technical Support Engineer Connectivity? Upload your resume online by clicking on the application button or apply with your LI profile. You will be sent to our Hays website. For more information or other vacancies at our customer, you can contact Lando Bassimon in Ghent via 09/266.11.95 or via LinkedIn. Together we can look for interesting vacancies.#LI-DNI
- Guillaume Van Huffel
